Our Clients

 

Good relationships with our clients are what make our business grow...

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At HELMEG Security we are committed to meeting and exceeding our client’s expectations. To enable us to do this we use our proven quality management system which has been developed in-house to British Standard EN ISO 9001:2000. This management system ensures that the investment we make in training, service and career development continues to deliver high quality, reliable service for all our clients, all of the time and without exception.

 

Two levels of back-up reinforce the effectiveness of our people on the ground. Our state-of-the-art, 24-hour Control centre supplies logistical support for all elements of the business protection plan. And our Supervisory and Management team monitor performance on the ground.

 

At our control centre besides electronically organising all aspects of manpower, cover, and inspections is the hub of our communications. It is the contact point for the regular checking and reporting that is essential for efficient security and it also serves as the control centre for managing any kind of emergency.

 

As an extension of the Control centre, we have a team of Mobile supervisors who have a complete understanding of the workings of a particular set up and make frequent inspections to oversee and guarantee the service on-site. Measurement and reporting are key features of the service. New clients receive detailed start-up plans ensuring effective service from day one. Thereafter, we constantly monitor our performance and provide clients with regular evaluation reports to give feedback on the service being provided and any recommendations for change.

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If you think that Helmeg Security can provide the right solution for your business needs use the contact page to obtain a no-obligation quotation or free consultation.

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